Shipping Management Software for Complete Operational Control
SmartConsign brings your shipping operation together in one cloud-native parcel shipping platform. Manage orders, carriers, shipment processing, tracking and delivery through a connected system built for eCommerce and multi-carrier operations.
From order creation to proof of delivery and reporting, the software gives businesses across the UK and Ireland greater control over the complete shipment lifecycle.
Multi Carrier Dispatch System
Exceeding customer expectations at the front end depends on having the right processes behind the scenes.
SmartConsign gives you the shipping management software and operational tools to manage parcel deliveries across multiple carriers without relying on separate systems for each part of the journey.
Connect your commerce and fulfilment systems, automate operational decisions and manage dispatch through one platform. With carrier-neutral technology, you retain the flexibility to work with your preferred carriers without lock-in.
Bring Your Own Carrier Accounts
Keep your existing carrier contracts, negotiated rates and relationships. Connect your preferred carrier accounts to SmartConsign and manage them alongside the rest of your shipping operation.
Langauge Options
Manage the Complete Shipment Lifecycle
Bring each stage of shipping into one connected workflow rather than managing orders, carriers and deliveries through disconnected systems.
- Create: Bring orders into SmartConsign from your connected channels and systems.
- Validate: Check incoming data, shipping rules, addresses and stock before processing.
- Ship: Rate shipments, create labels, manifest orders and manage dispatch.
- Track: Follow shipments across your connected carriers with real-time tracking.
- Deliver: Capture proof of delivery through web or mobile.
- Report: Access insights, analytics and performance information across your shipping operation.
This end-to-end approach gives your team clearer visibility while helping to reduce repetitive administration throughout the parcel journey.
Top Shipping Features
SmartConsign combines everyday shipping tools with automation and operational controls designed to make parcel processing easier to manage.
Built-In Support Desk: Manage tickets, queries and team collaboration through a centralised support system.
Suitable for All Shipment Types: Manage different shipment requirements within the same parcel shipping platform.
Shipment Audit History: See actions and changes across shipment processing for a fully auditable history.
Exception Management: Respond to delivery issues faster and keep customers informed when shipments require attention.
Book a Demo to see how SmartConsign can fit into your shipping operation.
Delivery Management Software
SmartConsign’s delivery management and parcel delivery software gives you practical tools for managing different stages of the shipping process from one system.
Same Day Booking Portal
Manage same-day shipment bookings through SmartConsign alongside your wider delivery operation.
Smart Invoice Inspector
Use the Smart Invoice Inspector to identify invoice issues and support greater control over shipping costs
Pre-paid Shipping
Manage pre-paid shipping alongside your other carrier, parcel and delivery processes.
Disaster Recovery Plan
Support continuity across your shipping operation with SmartConsign’s disaster recovery provision.
Bulk Batch Processing
Process high volumes of shipments through RapidX, SmartConsign’s batch processing engine.
RapidX can process more than 40,000 shipments per hour and up to 10,000 orders per file. Incoming data is validated as it enters the system, with error skip-over technology identifying invalid records while allowing valid shipments to continue processing.
One bad address doesn’t stop the batch.
Mobile Shipping App
Take operational processes beyond the desktop with mobile functionality for collections, scanning, hub transfers, deliveries and proof of delivery.
Advanced Shipping Automation
Automating shipping doesn’t have to mean giving up control over how your operation works.
SmartConsign shipping automation software uses configurable rules to automate repeatable operational decisions. Apply your own logic to carrier and service selection, packaging, routing and shipment processing while retaining control over how those rules are configured.
Custom gazetteers also let you implement your own postcode structures, depots, service areas and routing logic.
For eCommerce businesses across the UK and Ireland, this provides a practical way to automate routine shipping activity while keeping operational decisions aligned with your requirements.
Manage More of Your Shipping Operation
Your shipping software should give you control over everyday configuration rather than turning every operational change into a support request.
Flexible User Management
Manage users, roles and permissions to give teams the access they need.
Typical shippers can manage everyday shipping processes without coding or specialist technical knowledge. For more advanced operations, 3PLs and carriers can manage their own customers, rates, users and operational settings, with walkthroughs and initial support available where needed.
When you do need help, the built-in support desk provides centralised ticketing, query management and team collaboration, backed by an experienced SmartConsign team.
E-Commerce Shipping Solutions That Connect Your Systems
SmartConsign connects the systems involved in taking an order from commerce through fulfilment to delivery.
Use the platform with eCommerce stores and marketplaces, ERP and business systems, WMS and fulfilment platforms, carriers and bespoke systems. Integration options include REST API, webhooks, SFTP and CSV/XLS.
Existing carrier and marketplace integrations can usually be live in minutes once the required credentials are available. In many cases, the longest wait is simply for the carrier or platform to issue the required API credentials or keys.
If you need a genuinely new integration, these are typically delivered in weeks, not months. This gives businesses in the UK and Ireland a flexible eCommerce shipping software platform that can adapt as channels, carriers and operational requirements change.
If the integration you need isn’t already available, the SmartConsign team can build it.
Expert Support Backed by Practical Shipping Technology
SmartConsign combines shipping automation software with the operational controls needed to manage the day-to-day reality of parcel shipping.
The platform is designed to give your team direct control, while expert support is available when you need help with your system or integrations.
“Flexible and fast carrier management solution. The solutions provided are fast, reliable and can operate at a huge scale. Most importantly, the team from support, through to development are professional and courteous and go out of their way to solve any problems we encountered with integrations etc. We have been able to shave off many hours every month from our end-to-end shipping process thanks to their toolset.”
Manage Your Parcel Deliveries With One Connected Platform
Bring orders, carriers, automation, tracking and delivery together with reliable shipping management software designed around the complete shipment lifecycle.
Whether you’re looking for a parcel shipping platform, eCommerce shipping software or greater control over delivery processes, SmartConsign gives you one system for managing shipping across the UK, Ireland or both.