Software as a service (SaaS) – Software is licensed on a subscription basis and is centrally hosted. It is sometimes referred to as ‘on-demand software’ or ‘pay as you go software’. Usually there is no capital expenditure. SaaS products like SmartConsign are typically accessed via a web browser.
Yes, the dashboard is incredibly easy to use for all staff members. Functions and features are clear, and as a web based platform, navigating SmartConsign is just like navigating a website. You don’t need any additional software and it’s unlikely you will need to conduct training with staff members.
Most likely, yes. We work with the industry’s most respected national and international carriers and delivery companies. Moreover, SmartConsign is carrier agnostic so you can see neutral data about each carrier including costs, effectiveness and service levels.
We use this term to explain that we are an independent platform and don’t favour any of the carriers on the system. None of the couriers have paid a fee to connect.
SmartConsign is designed to be user-friendly and therefore requires very little support. However, if you or your customer have a problem, a support request can be raised directly within SmartConsign.
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