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Shipping Tips for eBay Sellers

Did you know that there are 200,000 professional eBay sellers registered in the United Kingdom? With such fierce competition, you’ll need more than great products to level up your eBay operations. As a seller, you’ll no doubt always be on the lookout for tips to improve your profit margins.  As you know, eBay selling and […]

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Three signs you need to upgrade your shipping processes

Shipping API’s are, in 2021, more accessible to a broader range of retailers and carriers. However, many remain faithful to manual systems and processes. Whilst those considering automation are concerned about the perceived risk of making the switch towards full automation. But what is a Shipping API? And how do you know you need one. […]

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10 Indisputable Facts About Returns Management

Returns management is often cited as the poor relation of the eCommerce economy – but it doesn’t have to be this way. And with UK online returns estimated to reach £5.6bn by 2023 – it’s time to pay attention and take action.  Here are some bite-size facts to help you take control of the process and […]

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How to level up your post-purchase CX strategy.

We are all familiar with the impact of parcel delivery failings: increased customer calls or worst still, negative reviews. So, how can you keep customers happy whilst keeping costs low? It starts with having complete clarity and control of your shipping processes. Why? Because when you’re a high performing business, the effects of an inefficient […]

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The Importance of Live Parcel Delivery Tracking in Your Customer Service Strategy

By the end of this year, retail analyst predicts that online shopping will represent a 3rd of total retail spend in the UK. An evitable outcome accelerated 4+ years by the pandemic. Of course, this growth is exciting; however, it can add pressure on other parts of the business. From the complexity of shipping the […]

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What you need to know about parcel delivery companies

Choosing a carrier to ship your parcels is one thing, making sure you consistently get access to the best rates and performance is another. However, when prices are more or less the same, what else matters? If you are using more than one carrier to ship your parcel’s read on. FedEX, UPS & DHL – Global […]

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eCommerce Parcel Delivery – 3 solutions for growing enterprises

Few couriers, carriers, and retailers have the resources of behemoths like Amazon to truly scale their logistics and parcel delivery services. It is not an easy feat to strike the right balance between efficiency and cost-effectiveness. Scaling your eCommerce parcel delivery business requires optimisation of the right solutions at the right time.  eCommerce logistics a […]

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Carrier Management Systems: Why Fast Is Never Fast Enough

It is rare for an online consumer to know which carrier will be delivering their package to the door. They typically only notice when the package fails to arrive. However, regardless of the customer delivery experience, the retailer is held to account because they are responsible for choosing the carrier. The issue retailers face is […]

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SmartConsign RapidX throw down gauntlet to retailers’ current batch processing applications

Manchester, UK [02/06/2020] – SmartConsign is challenging all subscription-based retailers who are generating 100,000+ consignments per batch to test SmartConsign RapidX a new fast batch processing application against their current CMS system for free. The new application can generate thousands of labels in less than 60 minutes faster than any other carrier management system (CMS). […]

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How 5G Will Impact the Logistics Industry

Whether the estimated $4.2 billion infrastructure revenues from 5G is reached by the end of 2020 or not. 5G remains on course to be the next big thing in telecommunications. Looking beyond the immediate challenges  adoption may actually be accelerated by our increased need for internet-enabled services. In the world of transportation and logistics, for […]

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