Three signs you need to upgrade your shipping processes
Shipping API’s are, in 2021, more accessible to a broader range of retailers and carriers. However, many remain faithful to manual systems and processes. Whilst those considering automation are concerned about the perceived risk of [...]
10 Indisputable Facts About Returns Management
Returns management is often cited as the poor relation of the eCommerce economy – but it doesn't have to be this way. And with UK online returns estimated to reach £5.6bn by 2023 – it’s time [...]
How to level up your post-purchase CX strategy.
We are all familiar with the impact of parcel delivery failings: increased customer calls or worst still, negative reviews. So, how can you keep customers happy whilst keeping costs low? It starts with having complete [...]
The Importance of Live Parcel Delivery Tracking in Your Customer Service Strategy
By the end of this year, retail analyst predicts that online shopping will represent a 3rd of total retail spend in the UK. An evitable outcome accelerated 4+ years by the pandemic. Of course, this [...]
What you need to know about parcel delivery companies
Choosing a carrier to ship your parcels is one thing, making sure you consistently get access to the best rates and performance is another. However, when prices are more or less the same, what else [...]
eCommerce Parcel Delivery – 3 solutions for growing enterprises
Few couriers, carriers, and retailers have the resources of behemoths like Amazon to truly scale their logistics and parcel delivery services. It is not an easy feat to strike the right balance between efficiency and [...]
Manage your parcel deliveries effortlessly
DOWNLOAD THE SMARTCONSIGN APP FOR FREE