Complete Control of Your Shipping Operation
The Control Layer Between Commerce & Logistics
One console to manage the complete shipment lifecycle, connect your systems and give you complete operational control.
SmartConsign is a cloud-native Carrier Management System and multi carrier shipping software platform, backed by an experienced team. Create, validate, ship, track, deliver and report from one connected system, whether you work with multiple carriers, your own fleet or a combination of both.
Talk to usGo live in less than 30 days
Deliver a 5 star post-purchase customer experience
Give your team control over the processes behind every shipment while keeping customers informed throughout the delivery journey.
SmartConsign brings multi carrier parcel management into one platform, helping you manage orders, carriers, shipping rules, tracking, delivery and exceptions without relying on disconnected systems.
From responding faster to WISMO queries to managing delivery exceptions, you have the tools to improve the post-purchase experience while keeping day-to-day shipping operations under control.
Select Your PlanConnect Almost Everything
Connect carriers, Enterprise Resource Planning (ERP) systems, Warehouse Management Systems (WMS), eCommerce platforms, marketplaces and bespoke systems through a single integration layer.
SmartConsign is carrier neutral, giving businesses across the UK and Ireland the flexibility to use their preferred carriers without lock-in. Existing carrier and marketplace integrations can usually be live in minutes once the required credentials are available. In many cases, the longest wait is simply for the carrier or platform to issue the required API credentials or keys.
If you need a genuinely new integration, these are typically delivered in weeks, not months.
If we don’t already have it, we’ll build it.
Bring Your Own Carrier Accounts
Keep your existing carrier contracts, negotiated rates and relationships. SmartConsign connects your carrier accounts through one platform, giving you greater control without requiring you to replace the commercial arrangements that already work for your business.
Explore all our features and services
Carrier Management System (CMS)
Manage customers, users, carriers, locations, permissions and platform configuration from a single console. SmartConsign's carrier management software centralises the people, services and settings behind your shipping operation, giving you greater control over routine configuration.
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Delivery Management System (DMS)
Manage the complete shipment lifecycle from order creation through to delivery confirmation. Your delivery management solution brings dispatch, tracking and delivery activity together, giving you visibility across the journey rather than treating each stage as a separate process.
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Integration Library
Connect carriers, ERP systems, WMS platforms, eCommerce platforms and marketplaces through SmartConsign's integration library. Existing integrations can usually be live in minutes once the required credentials are available, while genuinely new integrations are typically delivered in weeks, not months.
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Rules Engine
Automatically apply business rules to carrier and service selection, packaging, routing and shipment processing. By automating repeatable operational decisions, you can reduce manual intervention while applying your shipping rules consistently.
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Resale Rates Engine
If you're a carrier or Third-Party Logistics provider (3PL), manage your customers' shipping tariffs, pricing and surcharges within SmartConsign so you can rate and invoice your own customers.
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RapidX Processing Engine
Process more than 40,000 shipments per hour and up to 10,000 orders per file. RapidX validates incoming data and identifies errors while its error skip-over technology allows valid records to continue processing. One bad address doesn't stop the batch.
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Mobile Application
Manage operational processes away from the desk with mobile tools for collections, scanning, hub transfers, deliveries and proof of delivery.
Find out moreYou’ve got a really nice product. Especially the smart invoice inspector… I’ve managed accounts from a few £,000 to £30m+ and the trend is always the same… incorrect invoices or simple gaps on contracts.
Book a DemoWhy work with us?
Retailers and Resellers
- Reduce WISMO Queries: Keep customers better informed and respond to delivery exceptions faster to support your post-purchase customer experience.
- Improve Efficiency: Automate parcel shipping processes and operational decisions to reduce repetitive manual work.
- Control Shipping Costs: Manage carriers, services, rates and shipping rules through one connected platform as your operation grows.
*WISMO – ‘Where is my order?’
Carriers and Partners
- Manage Your Customers: Manage customer accounts, rates, users and operational settings through the platform.
- Build Your Network: Manage carriers, depots, franchisees, service areas and fleets through a single system.
- Improve Productivity: Automate shipping rules, data validation, rating and other repeatable operational processes.
- Simplify Billing: Use the Resale Rates Engine to manage customer tariffs, pricing and surcharges, rate shipments and invoice your own customers.
Learn how our multi-carrier management software helps you provide a 5-star delivery experience, whilst saving time and costs.
Multi Carrier Management Software Built for Scale
SmartConsign gives you the flexibility to manage multiple carriers while retaining control over how your operation works.
Use your preferred carriers, manage your own fleet or build a delivery network from regional carriers, depots, franchisees and fleets. Multi-tenant architecture allows you to manage customers separately while operating through one central system.
The cloud-native platform provides a trusted foundation for shipping operations across the UK and Ireland without tying you to a single carrier.
Flexible and fast carrier management solution. The solutions provided are fast, reliable and can operate at a huge scale. Most importantly, the team from support, through to development are professional and courteous and go out of their way to solve any problems we encountered with integrations etc. We have been able to shave off many hours every month from our end-to-end shipping process thanks to their toolset
Optimise the Trio of Shipping Automation
Take Control of Your Shipping Processes
Give customers access to the 'Return Your Order' function to print a label and return an order directly to the retailer.
Validate address information as part of your shipment processing workflow.
Use white-label functionality as part of your own delivery operation.
Respond to delivery issues faster and keep customers informed.
SmartConsign’s Bespoke Software Solution Transforms Hallis Hudson’s Logistics
SmartConsign is a trailblazer in cloud-based technology, offering innovative solutions to simplify the shipping supply chain. Since 2008, we’ve revolutionised shipment integrations for ambitious enterprises across the UK. SmartConsign’s collaboration with Hallis Hudson aimed to overhaul tracking and traceability in response to Hallis Hudson’s distressing lack of technology. In just six weeks, SmartConsign developed a […]
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Simplify Your E-Commerce Shipping with SmartConsign
Efficient shipping management is essential for business success. With the increasing demand for quick and reliable delivery, businesses need a streamlined solution to manage their shipping processes effectively. That’s where SmartConsign comes in – a cutting-edge multi-carrier management system designed to simplify e-commerce shipping operations and drive business growth. At its core, SmartConsign is a […]
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Enhancing Shipping Efficiency: SmartConsign’s Latest Updates
In the constantly evolving field of logistics, it is essential to remain ahead of the competition to provide smooth and hassle-free shipping experiences. SmartConsign has recently introduced a range of updates designed to simplify operations and enhance customer satisfaction. Let’s explore the latest enhancements that are set to revolutionise the shipping process. Carrier Integrations: Expanding […]
Read moreSmartConsign isn’t just designed to manage parcels.
It’s designed to help you build a stronger business.
Bring commerce and logistics together with one Carrier Management System built to give you control over carriers, shipments, integrations and delivery operations across the UK and Ireland.
Whether you’re managing multi carrier shipping across the UK, Ireland or both, SmartConsign gives you one place to manage the shipment lifecycle while keeping the flexibility to build the operation around your business.